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Refund Policy

Our refund process, eligibility criteria, and expected timelines.

1. 24-Hour Free Cancellation

In accordance with U.S. Department of Transportation regulations, you may cancel your booking within 24 hours of purchase for a full refund, provided the booking was made at least 7 days before the scheduled departure. This applies to all fare types.

2. Refundable vs. Non-Refundable Tickets

  • Refundable Tickets: Eligible for a full refund of the airfare (minus FareBuzzz service fees) at any time before departure.
  • Non-Refundable Tickets: Not eligible for a cash refund after the 24-hour window. However, most airlines offer a future travel credit minus applicable change/cancellation fees.

3. FareBuzzz Service Fee Refunds

Our service fees are non-refundable except in the following cases:

  • Cancellation within the 24-hour free cancellation window
  • Booking error made by FareBuzzz
  • Flight cancelled by the airline with no alternative offered

4. How to Request a Refund

To request a refund, please contact our support team with:

  • Your booking reference number
  • Full name of the primary passenger
  • Reason for the refund request
  • Preferred refund method

5. Refund Processing Time

  • Credit/Debit Card: 7–14 business days after approval
  • Bank Transfer: 10–20 business days
  • Airline Credit: Typically issued within 5–10 business days

Please note that refund timelines depend on the airline and your financial institution. FareBuzzz processes refund requests within 48 hours of receipt.

6. Airline-Initiated Cancellations

If an airline cancels your flight, you are entitled to a full refund from the airline regardless of fare type. Our team will assist you in processing this refund or rebooking on an alternative flight.

7. Contact Us

Phone: +1-(888) 539-1626
Email: reservations@farebuzzz.com
Hours: 24/7